Animal Images at 134 Eastern Boulevard in Essex, Maryland
Animal Images is healthcare, which located in Maryland. They address is 134 Eastern Boulevard.
On this page you can see full information about Animal Images in 134 Eastern Boulevard, Maryland: customer reviews, opening times, drive directions, photos, contacts etc.
Phone: +1 410-574-9600
Address:
134 Eastern Boulevard,Essex, Maryland
21221 Get directions
Categories: Pet store
Customer Reviews about Animal Images
- ✪ ✪ ✪ ✪ ✪I've been bringing my cocker spaniel to animal images for about a year now. She's scheduled in every month rotating baths and cuts. I thought everything was great until today. I had an appointment scheduled for 9am. I received a call at 1:15pm thinking she was ready to be picked up. Only to have a man tell me that my dog is very matted and can't get the traditional cocker cut, "we need to shave her down". This didn't make sense because I brushed her for about 10 mins before heading there and any matting was coming right out with a wire brush, I knew it wasn't that bad. When I told him, he replied very passive aggressively and scoffed "apparently not good enough" and scoffed again talking to me in a very judgmental passive aggressive way. I decided to pick her up and that this would be the last time I take her there. I assumed that she had already had a bath but, when I got there (1:30pm) I was completely shocked to find that she had been there since 9am and had not even had a bath, brushed...nothing!! I asked "do you brush the dogs before giving them a bath?"....he replied "NO" which shocks me. When I bath my dog myself, I brush her first, I have to...she's a cocker spaniel. I'm angry...My scheduled appointment was 9am, my dog had been in a cage waiting for over 4 hours!! As soon as I left Animal Images, I took her to another groomer in the 21221 zip for a 2nd opinion by their manager who informed me that my dog is NOT so matted that she "needs" to be shaved down, she just needs to be brushed before bathed. This tells me that Animal Images were using matting as an excuse to shave her down to get her out of there in a decent turn around time, rather than taking the time to do the traditional cocker spaniel cut...and they don't care because they are getting paid the same amount whether she comes back to me shaved bald or the fancy cocker cut.March 05, 2017by Loquacious Laura
How would you rate this service?
☆ ☆ ☆ ☆ ☆ 